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Sunday, 20 September 2009

NOTHING TO DO WITH EGYPT - problems with Mozilla Firefox

This post is nothing whatsoever to do with Egypt!

Anyone else who has trouble with Mozilla Firefox browser after installing MS Office 2007 (From a CD, not the 60-day trial that is on many computers these days).

The trouble I was getting was that links were not clicking correctly particularly from Google. They were not opening and the URLs did not seem to be resolving correctly. On closing FF, the program did not stop running (even with checking the download window was also closed) and had to be manually stopped in the task manager.

This was not affecting FF on my other netbook with Office but I was using the 60day trial and just put the reg key in that instead of installing from disk so it didn't install it.

It also didn't affect Internet Explorer or Opera 10 browsers. Windows XP Home OS.

It's taken me a while to track down but.. MS Office 2007 installs a plug-in to the Mozilla Firefox browser called "Office plugin for Netscape Navigator".

First use task manager to make sure all your FFs are closed.
(ctrl+alt+del go to processes tab and manually closing the firefox.exe program - arrange alphabetically to make sure ALL are closed).

Then open FF.

Find your add-ons (menu bar - Tools AddOns PlugIns)
Disable 2007 Microsoft Office System (Office plugin for Netscape Navigator)
Close down FF (including the task manager check again).
(or completely close down your computer and reboot if you prefer).
Resign on to FF.
When you resign back on to Firefox, it should be fixed.

And pretty please with sugar on top people, do not write and tell me all about Open Office, I know all about Open Office and while it is pretty good for people not wanting to invest in MS Office, if you are doing work for organisations using MS Office, it is NOT the same.

1 comment:

Lacy Brown said...

Very informative and suggestive blog about Mozilla working and its related Issues ...Mozilla Firefox Technical Support

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